Last updated: August 2026

1. Who We Are

Specialty Experiences is operated by:

SPECIALTY TOURS LTD
Registered in Bulgaria
Company Registration Number: Code 205141836
Registered Address:Vasil Kalchev, building # 58,entrance 7
Email: info@specialtyexperiences.com

For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), SPECIALTY TOURS LTD acts as the data controller in relation to personal data collected through this website.

2. Information We May Collect

Depending on how you interact with us, we may collect information including:

• Name and surname
• Company or agency name
• Email address
• Telephone number
• Travel dates
• Number of travelers
• Destinations and accommodation information
• Travel preferences and interests
• Information included in an enquiry or request
• Dietary requirements, accessibility requirements or other information voluntarily provided in connection with a travel request
• Technical information such as IP address, browser type, device information and website usage data where applicable

Please only provide sensitive or health-related information when it is necessary for us to arrange or adapt a requested travel service.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests
• Design and propose private experiences, travel arrangements and tailor-made journeys
• Prepare quotations and service proposals
• Coordinate requested services with relevant suppliers and local partners
• Communicate regarding an existing or potential booking
• Maintain our professional relationship with travel advisors, agencies and partners
• Improve our website, services and customer experience
• Meet applicable legal, accounting and regulatory obligations
• Protect our legitimate business interests and the security of our systems

4. Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

• To take steps at your request before entering into a contract
• To perform a contract or provide requested services
• To comply with a legal obligation
• For our legitimate business interests, where those interests do not override your fundamental rights and freedoms
• With your consent, where consent is required

Where processing is based on consent, you may withdraw your consent at any time.

5. Information Received Through Travel Professionals

In many cases, Specialty Experiences works on a B2B basis with travel advisors, travel agencies, tour operators, DMCs, concierge companies and other travel professionals.

We may therefore receive traveler information from a professional partner rather than directly from the traveler.

Such information is used only insofar as reasonably necessary to prepare, arrange, personalize and deliver the requested travel services or to meet applicable operational and legal requirements.

6. Sharing Personal Information

We do not sell personal information.

Where necessary for the preparation or delivery of requested services, information may be shared with selected third parties such as:

• Hotels and accommodation providers
• Transportation providers
• Licensed guides
• Experience providers
• Restaurants and hospitality partners
• Local operators
• Technology and website service providers
• Professional advisers, accountants or legal advisers
• Public authorities where required by law

Only information reasonably necessary for the relevant service will be shared.

Where local services in Greece are provided through operational partners or suppliers, relevant traveler information may be shared with them solely for the purpose of arranging and delivering those services.

7. International Data Transfers

Certain technology providers or business partners may process information outside the European Economic Area.

Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards required by applicable data protection law are in place.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including the provision of services, management of our professional relationships and compliance with legal, tax, accounting or regulatory obligations.

Retention periods may vary according to the nature of the information and the relevant legal requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data protection authority

To exercise your rights, contact:

info@specialtyexperiences.com

We may need to verify your identity before processing certain requests.

10. Supervisory Authority

As SPECIALTY TOURS LTD is established in Bulgaria, you may also contact the Bulgarian Commission for Personal Data Protection (CPDP) regarding concerns about the processing of personal data.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology or legal requirements.

The latest version will always be published on this website with the relevant update date.

14. Contact

For questions relating to this Privacy Policy or the processing of personal information, please contact:

SPECIALTY TOURS LTD
Trading as Specialty Experiences
Email: info@specialtyexperiences.com
Website: specialtyexperiences.com